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Why it matters Surprise bills erode trust. Pricing should scale with value and protect you from runaway usage. How it works
  • Transparent tiers: Clear per‑email pricing and volume discounts
  • Guardrails: Optional rate caps and anomaly alerts to prevent spikes
  • Visibility: Usage dashboards and exportable billing data
Benefits
  • No surprises — plan growth confidently
  • Control costs with rate caps and alerts
  • Accountability with clear usage data
Best practices
  • Set conservative caps during ramp; raise as needed.
  • Monitor monthly usage; export for internal chargebacks.
Success metrics
  • % of customers on budget vs. plan
  • Incident count of surprise-bill tickets